Privacy Policy

Effective Date: April 8, 2025

Southend.media ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website Southend.media.pixieset.com and download RAW photos or otherwise interact with our platform.

By using our service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, billing information, and other details necessary for providing our services (e.g., payment information for purchases).
Usage Data: Information about how you use our website and services, such as pages visited, downloads made, and your IP address.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

Provide Services: To process transactions, deliver RAW photos, and fulfill your orders.
Communication: To send updates, order confirmations, or support responses.
Improvements: To improve our website, customer experience, and service offerings.
Compliance: To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute security.

4. Sharing of Your Information

We will not sell, rent, or lease your personal information to third parties. However, we may share information:

With service providers who assist with transactions, hosting, or payment processing.
To comply with legal obligations or protect our rights.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to track activity on our website, enhance user experience, and analyze how our service is used. You can control the use of cookies through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access or update your personal information.
Request the deletion of your personal information.
Object to or restrict the processing of your personal information.

To exercise these rights, please contact us at the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will become effective immediately upon publication. We encourage you to review this page regularly for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Southend.media
southend350@gmail.com
southendmedia.mypixieset.com

By using our website or services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.